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Refund / Cancellation Policy

MENAFA Membership Cancellation / Refund Policy:

1. The Middle East and North Africa Franchise Association (MENAFA) reserves the right to refuse/cancel a membership in MENAFA.

2. If MENAFA refuses a new or renewing membership, registrants will be offered a refund.

3. Membership cancellations received within 15 days of registration may be eligible to receive a full refund of the membership fee.

4. Cancellations received after the stated deadline will not be eligible for a refund.

5. Cancellations will be accepted by e-mail, and must be received by the stated cancellation deadline.

6. All benefits and incentives received by Member must be cancelled/returned to MENAFA.

7. All refund requests must be made by the authorized person (for franchisor, franchisee, and service provider, members) or by the member himself (for individuals).

8. Refund requests must include the name of the Member with their Membership Number.

9. Refunds will be credited back to the original credit card /bank details used for payment within 15 working days upon receiving the cancellation request.

MENAFA Event Bookings Cancellation / Refund Policy:

1. Booking cancellations received within 15 days of registration may be eligible to receive a full refund of the membership fee.

2. Cancellations received after the stated deadline will not be eligible for a refund.

3. Cancellations will be accepted by e-mail, and must be received by the stated cancellation deadline.

4. All benefits and incentives received by participant must be cancelled/returned to MENAFA.

5. All refund requests must be made by the attendee or credit card holder.

6. Refund requests must include the name of the attendee and/or transaction number.

7. Refunds will be credited back to the original credit card/bank details used for payment within 15 working days upon receiving the cancellation request.

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