Program Development
The Services and Process of Franchising a Business for Start Up Franchisors:
- MENAFA Consultation.
- Franchise your Business Seminars and Webinars.
- Strategic Planning & Business Plan Development.
- Market Research & Competitive Analysis.
- Prototype Development Consulting.
- Franchise Document Drafting Services.
- State Filings & Registrations.
- Operations Consulting and Manual developmen.t
- Advertising and Marketing Services.
- Franchise Internet Marketing.
- Web System Development, Guidance and Consulting.
- Media Plans & Budgeting.
- Franchise Sales DVDs.
- Training DVDs.
- Franchise Sales Training.
- Franchise Management Training.
- Implementation Consulting.
- General Consulting.
The Services and Process of Franchising a Business for Exiting Franchisors:
- Industry Research Services.
- Legal Document Revision.
- Registration Updates & Renewals.
- Operations Manuals Drafting, Review and Revision Services.
- Franchise Sales Training.
- Franchise Management Training.
- Training DVDs.
- Sales DVDs.
- Franchise Program Review.
- Web System Development, Guidance and Consulting.
- Franchise Internet Marketing.
- Lead Generation Services.
- Sales Strategy Critique & Training.
- Advertising and Marketing Services.
- Franchise Ads & Media Planning.
- Market Research Services.
- Special Projects.
- Expert Witness.
- General Consulting.
Strategic Planning
Of course, one of the first steps in the process of franchising your business is to determine if your company is indeed “franchiseable”.
As franchise consultants, MENAFA can help you analyze your concept for its strengths and weaknesses. Through our extensive industry experience, we know what components are necessary to attract qualified Franchisees.
We have developed several easy “tests” to verify that your company is a candidate for successful franchising.
Should it be determined that your company is not yet ready to franchise, we can help you develop a list of action steps to better position your company for growth.
- internal strengths and weaknesses.
- external opportunities and threats.
- competition.
- strategic points of differentiation.
- company values and beliefs.
- brand promise.
- detailed action plan to achieve defined objectives.
- long term vision or painted picture.
- organizational structure and key people required to achieve the vision.
- financial modeling.
Most importantly, during the process of developing your franchise system, MENAFA will work with you to best structure your program to achieve your growth goals.
Whether you want to sell thousands of franchises or only a few dozen; whether you want to keep your business or eventually sell it; whether you want to build a “personal” relationship with each Franchisee or not; it is important that the franchise program is properly organized in order to help you best achieve your specific goals and to match your own management style.
MENAFA builds this important step into the franchise development process.
Consultation & Advisory Services
A comprehensive advisory, support & guidance program designed to assist an investor considering the purchase & multi-unit development of an international franchise brand.
- Choice of Brands.
- Investor Profile.
- Brand Evaluation.
- Company Owned Development./li>
- Sub-Franchised Development.
- Competitive Analysis.
- Strengths & Weaknesses.
- The Franchise Agreement.
- The Management Team.
- Building the Brand.
The MENAFA Advisory Service is a tailored program for investors considering the purchase of an international franchise.
MENAFA is designed to provide the serious franchise buyer a full support program to identify a range of suitable franchise brands for consideration and final purchase. This service provides a comprehensive 6-step program.
1. Brand selection from over 7,000 franchise businesses worldwide.
2. Investor profile. We create your franchise developer candidate profile covering all key factors attractive to a franchisor.
3. Shortlist of brands that match your preferences and availability in your market.
4. Brand evaluation covering performance, competition, strengths & weaknesses, fees, training, support & total package.
5. Development plan in your market.
6. The franchise agreement.
Feasibility Services
Not every business can or should start a franchise program. Developing a successful franchise may not always be feasible.
In some instances, a business may generate good returns but, after deducting the franchisor’s royalty, that return may be inadequate in the eyes of prospective franchisees. In other instances, a business may be successful for reasons that may be difficult to duplicate. And, of course, in order to be franchisable, a business will need to sell franchises.
Even if a business can be franchised, it does not mean that it should be franchised. An assessment of the franchise option should properly account for how franchising fits the needs of ownership or shareholders. It should also take into account whether or not there are other alternatives that should be considered.
Options such as the following should also be considered:
- Company-owned growth.
- Licensing or Business Opportunities.
- Dealer Networks.
- Distributorships.
- Direct or internet distribution.
- Agency relationships.
Of course, the best solution for your company may be a combination of two or more of these strategies. And, in fact, most franchisors will also grow through other channels of distribution as well.
For companies that are interested in pursuing franchising, we encourage you to speak with one of our consultants. Our consultants will provide you with a preliminary assessment of your franchisability and, if merited, schedule a no-cost consultation to go into greater detail on issues such as:
- Is your business franchisable?
- Is franchising your best strategy?
- If not, what is the best strategy?
- What is involved in implementing that strategy?
- How long will it take to implement and what will it cost?
For companies with more complex distribution issues, a more formal feasibility study may be the best solution. Especially where franchising is being used to replace or supplement an existing channel of distribution, such a feasibility study can be essential. Some of the questions these studies address include:
- How will franchising fit within an existing organization and is it the best option?
- What will be done (if anything) with existing channels of distribution?
- Can and should some of the existing channels be converted to franchising?
- How do you best manage channel conflict?
- Will franchising be accepted within the corporate culture?
- How can existing resources best be leveraged?
Brand Evaluation & Management
Brand evaluation is describes the value of having a well-known brand name, based on the idea that the owner of a well-known brand name can generate more money from products with that brand name than from products with a less well known name, as consumers believe that a product with a well-known name is better than products with less well-known names.
Brand management is the analysis and planning on how that brand is perceived in the market. Developing a good relationship with the target market is essential for brand management. Tangible elements of brand management include the product itself; look, price, the packaging, etc. The intangible elements are the experience that the consumer has had with the brand, and also the relationship that they have with that brand. A brand manager would oversee all of these things.
Legal Services
Every franchise must have a franchise agreement that thoroughly describes the offering made to the franchisee. In addition, the Federal Trade Commission requires that franchisors present to prospective franchisees an Disclosure Document, which contains detailed information about the franchise company and its principal executives. If the franchisor is incorporated in a state that requires that franchises be registered (twenty-three states do) or if franchises are to be sold in a registration state, state filings must be prepared and sent to those states. (Different states have different filing requirements.)
MENAFA will draft and submit to the Client’s attorney for review and approval, a Franchise Agreement defining the contractual relationship between the franchisor and the franchisee. This Agreement will be developed in conjunction with input received from MENAFA’s program analysis and recommendations. This document will be based on current industry practice and recent developments in franchise law.
MENAFA will draft and submit to the Client’s attorney, for review and approval, the disclosure document required by the Federal Trade Commission and state regulatory agencies. This document will contain required information, arranged in the format stipulated by U.F.D.D. guidelines.
After the Client’s attorney has approved the final drafts of the Franchise Agreement and Disclosure Document, MENAFA will prepare the franchise registration applications required by various state regulatory agencies. Applications will be based on information provided to MENAFA by the Client and will be submitted to the Client’s attorney for review and approval. Included in these applications are materials such as the Uniform Franchise Registration Application, Supplemental Information Form, Salesman Disclosure Form, Uniform Consent to Service of Process, and Corporate Acknowledgment and Certification Page, as well as copies of advertising materials and the Disclosure Document.
Operations Services
MENAFA will develop a comprehensive Operations Manual that lists in detail all of the tasks required to operate the business, from unit opening to unit closing. The Operations Manual serves as a vital reference tool for franchisees once training is complete.
A comprehensive, detailed operations manual covers all aspects of the business model and allows franchisees to consistently duplicate success and best practices. Critical success factors are identified and communicated. A good manual will also serve to reinforce the franchise agreement and those areas that require consistency and compliance in order to preserve the integrity of the brand. Operations are typically evolving and therefore existing Operation Manuals should be reviewed and updated frequently to ensure that the manuals reflect current best practices and systems.
Advertising & Marketing Services
Our experienced franchise consultants are well qualified to assist your company in establishing effective franchise advertising and marketing programs. The services listed below are provided individually or as part of our comprehensive Franchise Development Program.
Our support includes:
- Establishing an appropriate franchise advertising and marketing budget based on your expansion goals
- Researching potential franchise advertising and marketing vehicles
- Recommending appropriate franchise advertising and marketing programs
- Negotiating advertising rates with selected media
- Researching and identifying appropriate keywords for SEO and PPC purposes
- Preparing franchise advertisements for the selected vehicles
As part of our franchise marketing support, we draft a keyword specific news release to promote the launch of your franchise.
Our marketing team has extensive experience assisting companies with their corporate identity needs, including:
- Logo design.
- Corporate identity.
- Vehicle wraps.
- Signage / menu boards.
Our marketing specialists produce a wide range of sales and marketing materials including a full-color franchise brochure to provide to prospective Franchisees.
To promote the franchise opportunity, we develop and prepare copy for the Franchise Opportunity section of your website. The Franchise Opportunity pages are sculpted with selected keywords for SEO and PPC purposes.
Franchise Sales Training
In all likelihood, the franchise sales and marketing process is unlike any you have ever been a part of – unless, of course, you have marketed and sold franchises before. Consider your starting point in the process.
You are often going to start the sales process by asking your prospective franchisees to:
- Quit their jobs.
- Give up their benefits.
- Give up their security.
- Trust you to help them invest their life’s savings.
- Make a lifetime commitment to a business in which they may not have experience.
- Oh, by the way, you cannot tell them how much money they will earn.
But the good news is, it is a process. And like any sales process, if you follow the right steps and your business model is strong, you will get predictable results. If, of course, you do things right.
Add to this complexity the knowledge that the franchise sales process is legally regulated at both the state and federal level.
Violations of franchise sales laws can result in:
- Significant fines at both the state and federal level.
- Contract rescission.
- Financial restitution of all monies paid by your franchisees.
- Potentially being banned from selling franchises.
- Private rights of action (litigation) under various state franchise laws.
- And in some states, violation of franchise laws is a Class 4 Felony.
While the laws regulating franchise sales and sales compliance are not particularly onerous or difficult to follow, you need to be sure you and your sales team are properly educated and are able to document your compliance.
That is where the MENAFA comes in.
Our sales training is provided to one franchise company at a time – not a in a mixed class environment – so you can gain the benefit of role playing with real time questions about you and your competitors. And it is provided by people who have sold literally hundreds of franchises.
Our sales training is real world and practical. It is taught by sales professionals who have sold franchises and is kept current by the ongoing direct involvement in the sales processes of our affiliate.
Franchise Training Courses
The following courses are offered in-house and are customized to the specific business needs of the client.
Franchisee Courses:
- Basic Business Skills Course
- Basic Business Finance Course
Existing Franchisors Courses:
- Managing Franchisee Performance Course
- Contract rescission.
- Basic Business Finance Course
- Marketing & Sales Workshop
- Front of House Training
New Franchisors Courses:
- Franchise by Numbers Course
Other Courses:
- Company Specific Courses Developed To Your Needs
- Front of House Training
- Conference Speaking